17h ago
Sr Customer Success Engineer
Bengaluru, India
โจ $50k-$80k / yearest.
full-timeseniorcybersecurity
๐ Tech Stack
๐ผ About This Role
You'll be the technical champion for customers at Endor Labs, an application security platform. You'll guide clients through pre-sales and post-sales, solving complex technical challenges and building long-term relationships with diverse clients from startups to enterprises. This role blends deep software engineering with customer empathy to drive security innovation.
๐ฏ What You'll Do
- Design and roll out code and dependency scanning using Maven and Gradle
- Act as primary technical contact guiding customers through pre/post-sales
- Tailor security solutions to sophisticated customer environments
- Troubleshoot and resolve technical issues quickly
๐ Requirements
- 6-10 years in software engineering with strong command of programming languages
- Proven track record in customer-facing roles crafting custom solutions
- Excellent communication skills to demystify complex concepts
- Proactive problem-solving ability to anticipate customer needs
โจ Nice to Have
- Experience with application security
- Background in DevOps practices
- Familiarity with Maven and Gradle
๐ Benefits & Perks
- ๐ Work at the intersection of developer productivity and security
- ๐ Real ROI with strong momentum
- ๐ Diverse client exposure from startups to global enterprises
- ๐ Celebrate wins, learn from misses, inclusive environment
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
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