15h ago

Strategic Key Account Manager

London, UK

โœจ $120k-$180k / yearest.

full-timesenior Remote

๐Ÿ’ผ About This Role

You'll manage a portfolio of high-value merchant accounts in the payments and fintech ecosystem, identifying revenue opportunities and optimizing payment performance. You'll act as a trusted advisor, driving growth through data-driven insights and cross-functional collaboration. This role offers global client exposure in a fast-moving fintech environment.

๐ŸŽฏ What You'll Do

  • Manage and grow a portfolio of strategic merchant accounts for retention and revenue expansion.
  • Identify upsell and cross-sell opportunities by analyzing transaction flows and client needs.
  • Conduct quarterly business reviews with key stakeholders on performance and strategy.
  • Monitor payment KPIs like approval rates and conversion rates, addressing issues proactively.

๐Ÿ“‹ Requirements

  • 4+ years of experience in Account Management, Business Development, or Customer Success in FinTech or Payments.
  • Strong understanding of payment ecosystems, merchant lifecycle, and transaction flows.
  • Proven ability to drive revenue growth through upselling, cross-selling, and commercial negotiations.
  • Advanced analytical skills to interpret transaction data and identify performance trends.

โœจ Nice to Have

  • Experience working with KPIs such as conversion rates and processing volumes.
  • Strong communication skills in Russian (mandatory).
  • High emotional intelligence and ability to prioritize in fast-paced environments.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary with performance-based incentives.
  • ๐ŸŒ Global exposure to international clients in regulated fintech and crypto environments.
  • ๐Ÿ“ˆ Strong career growth opportunities within a scaling organization.
  • ๐Ÿค Cross-functional collaboration with experienced teams across product, engineering, and operations.
  • ๐Ÿ† Direct impact on company revenue and strategic growth initiatives.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Roundยท 60 min
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