💼 About This Role

You'll lead customer onboarding for a configurable SaaS platform in the financial crime space, translating requirements into functional solutions. You'll manage multiple implementations simultaneously, balancing timelines and stakeholder expectations in a remote-first environment.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers
• Translate customer needs into configuration plans and workflows
• Coordinate with customer success, technical, and product stakeholders
• Track project progress, report KPIs, and manage risks

📋 Requirements

• Proven experience implementing B2B SaaS or enterprise software
• Ability to manage ambiguous projects and convert requirements into plans
• Cross-functional experience with technical teams
• Organizational and project management skills

✨ Nice to Have

• Experience in financial crime or compliance domain
• Familiarity with highly configurable platforms

🎁 Benefits & Perks

• 💰 Competitive hourly compensation
• 🏠 Fully remote work with flexible hours
• 🚀 High-impact role in customer onboarding
• 🌍 Exposure to enterprise SaaS implementations
• 🤝 Inclusive remote-first culture

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 45 min
3. 3Offer· 1 week