🛠 Tech Stack

💼 About This Role

You'll be the operational engine behind the company's renewals program, executing administrative, system, and workflow activities to enable scalable recurring revenue retention. You'll partner with Renewal Managers and cross-functional teams to ensure renewal readiness and operational accuracy. This role offers the chance to drive process standardization in a growing SaaS company.

🎯 What You'll Do

• Administer end-to-end renewal opportunities in Salesforce.
• Support annual renewal planning and pricing initiatives.
• Prepare accounts for Renewal Manager engagement with accurate data.
• Process finalized renewal outcomes and update systems.
• Maintain renewal reporting dashboards and governance.

📋 Requirements

• 3–5+ years in Revenue Operations or Renewals Operations.
• Advanced experience with CRM such as Salesforce.
• Bilingual (English, French).
• Experience managing large volumes of recurring revenue transactions.

✨ Nice to Have

• Experience in a dedicated Renewals function.
• Familiarity with DealHub and NetSuite.
• Experience in B2B SaaS or enterprise software.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Team interview· 60 min