1h ago
People Process Optimization Specialist
USA Remote or office based
full-timesenior RemoteFintech
Description
You will drive holistic process optimization across the People team, leveraging AI and automation to streamline employee experiences. Your work spans the full process lifecycle, using Lean methodologies and data-driven decisions to deliver measurable business value.
Requirements
- 5+ years in process optimization or business process reengineering
- Deep expertise in DMAIC and Lean/Six Sigma methodologies
- Proven ability to apply ROI analysis to project prioritization
- Strong technical fluency with AI and automation for enterprise processes
- Excellent analytical skills with data-driven delivery
Responsibilities
- Apply Lean Six Sigma frameworks to manage PPO portfolio and lead major optimization initiatives
- Drive discovery and root cause analysis using DMAIC methodology
- Lead Service Catalog development to standardize People team offerings
- Leverage AI and automation to eliminate manual toil and process bottlenecks
- Lead user acceptance testing to ensure technical implementations deliver intended ROI
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