🛠 Tech Stack

💼 About This Role

You'll handle a high volume of claims calls and emails, open new claims, and collect/review documents. You'll ensure all requirements are met and provide claim status updates. This hybrid role offers flexible scheduling with three work-from-home days per week after training.

🎯 What You'll Do

• Answer incoming claims calls and identify coverage information
• Open new claims and collect/review claim documents
• Provide claim status updates and web navigation support
• Review and respond to incoming emails within 1 business hour

📋 Requirements

• Bachelor's degree or equivalent work experience
• 2+ years of clerical/administrative experience
• 2+ years of customer service experience
• 2+ years of call center experience

✨ Nice to Have

• Bilingual in English/Spanish
• Knowledge of automotive or insurance or auto financing industry

🎁 Benefits & Perks

• 🏖️ Hybrid schedule with 3 days work-from-home
• 💵 Hourly pay $19-$20
• 🕒 Monday-Friday schedule with no weekends

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview· 45 min
3. 3Offer· 1 week