🛠 Tech Stack

💼 About This Role

You'll provide day-to-day IT support for employees across hardware, software, and accounts at a leading Web3 security company. Your work ensures smooth onboarding, equipment management, and troubleshooting for global teams.

🎯 What You'll Do

• Provide IT support for hardware, software, and access issues
• Assist with employee onboarding and offboarding
• Troubleshoot network, system, and office technology issues
• Coordinate with vendors on IT requests and maintenance

📋 Requirements

• Bachelor's Degree in CS or related field
• 2+ years of experience in IT support or help desk
• Basic understanding of computer systems and SaaS tools
• Strong communication and organizational skills

✨ Nice to Have

• Experience supporting macOS environments
• Familiarity with Okta, Slack, Zoom, or MDM tools
• Interest in cybersecurity or Web3

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical interview· 60 min

🚩 Heads Up

• Requires bachelor's degree but only 2+ years experience; hands-on IT support typically doesn't need degree