🛠 Tech Stack

💼 About This Role

You'll be a trusted advisor to top customers, driving adoption and expansion of Cato's SASE platform. You'll own the post-sales motion from deployment through renewal, ensuring customers realize full value. This role offers a chance to join a hyper-growth cybersecurity company shaping the SASE market.

🎯 What You'll Do

• Manage account health and drive retention and growth
• Build relationships with customer stakeholders and internal teams
• Conduct QBRs, adoption assessments, renewals, and upsells

📋 Requirements

• 5+ years of Customer Success experience at a SaaS or cybersecurity company
• Experience in commercial negotiations and technical escalation
• Exposure to networking or security software solutions
• Located in Bay Area, CA or willing to travel 25%

✨ Nice to Have

• Hands-on experience with routing, switching, SD-WAN, firewalls, etc.
• Experience with identity management or threat protection mechanisms

🎁 Benefits & Perks

• 🏥 Health/Vision/Dental Insurance
• 💰 401(k) matching
• 📈 Stock Options
• 🏖️ Flexible time-off
• 👶 Paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min