💼 About This Role

You'll partner with the General Manager to create an environment that embodies the Philz culture and coach a team dedicated to exceptional customer service. You'll execute company initiatives, drive financial results, and impact store operations.

🎯 What You'll Do

• Oversee a mission-driven, values-based team culture
• Evaluate staffing levels and assist in the interview process
• Model exceptional customer connections and coach team members
• Maintain an operationally and financially solid environment

📋 Requirements

• 3+ years experience in retail or customer service
• Strong communication skills
• Ability to manage a fast-paced environment
• Strong leadership skills and ability to coach others

✨ Nice to Have

• Food Manager certification
• Experience in a coffee or restaurant setting

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 💰 401(k) with company match
• 🏖️ Holiday pay, vacation, and sick time
• ☕ Free drinks and discounted beans
• 📈 Opportunities for growth and advancement

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview with General Manager· 45 min
3. 3On-site visit· 1 hour