Description

As an Account Manager, you will be the primary contact for MOO's B2B clients, building relationships, driving account growth, and ensuring customer retention through proactive outreach and exceptional service.

Requirements

• 2-3 years customer-facing experience, preferably in sales
• Goal-oriented and comfortable with ambitious targets
• Quick learner of new tech platforms
• Strong research and planning skills for long-term relationships
• Professional and helpful phone and written communication

Responsibilities

• Proactively manage customer base to drive retention and revenue
• Serve as first point of contact for accounts via phone and email
• Build relationships to increase purchase volume, frequency, and product mix
• Maintain accurate records in CRM systems
• Achieve monthly revenue and retention targets