💼 About This Role

You'll oversee a team of onsite technicians supporting the VA's EHRM deployment and training project. This role combines strong technical skills with customer service, involving travel and managing network connectivity at training sites.

🎯 What You'll Do

• Oversee team of onsite technicians for VA EHRM deployment
• Configure network connectivity and Wi-Fi hardware at training sites
• Manage hardware imaging, configuration, and break/fix support
• Transport and install IT equipment weighing up to 50 pounds

📋 Requirements

• 5+ years experience with IP network design and troubleshooting
• Experience managing technical teams
• Experience with Wi-Fi hardware configuration and issue resolution
• Ability to travel up to 50% of the time

✨ Nice to Have

• Public Trust Clearance
• Experience with Microsoft Windows desktop deployments
• Experience as IT helpdesk Tier 2