2h ago
Manager, Engagement Management
Sydney
full-timemidSoftware as a Service (SaaS)
Description
You will lead consulting engagements for AI deployments, facilitating client workshops, driving process improvement, and managing end-to-end delivery. Your role is critical in helping clients improve business performance, operational efficiency, and strategic outcomes through expert advisory services.
Requirements
- Passionate about technical program delivery and process engineering
- Expertise in developing relationships with customer stakeholders
- Ability to define strategy and champion best practices in a dynamic environment
- Strong project management skills with experience in leading consulting engagements
- Experience with AI deployment processes and process improvement
Responsibilities
- Facilitate client workshops to align on objectives, technical specs, and integration architecture
- Conduct research, diagnostic assessments, and stakeholder interviews to analyze client business objectives
- Drive process improvement by continuously refining the AI deployment playbook
- Lead end-to-end delivery of consulting engagements including scoping, planning, and execution
- Coordinate cross-functional teams and manage risks, timelines, and stakeholder expectations
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