2h ago

Manager, Engagement Management

Sydney
full-timemidSoftware as a Service (SaaS)

Description

You will lead consulting engagements for AI deployments, facilitating client workshops, driving process improvement, and managing end-to-end delivery. Your role is critical in helping clients improve business performance, operational efficiency, and strategic outcomes through expert advisory services.

Requirements

  • Passionate about technical program delivery and process engineering
  • Expertise in developing relationships with customer stakeholders
  • Ability to define strategy and champion best practices in a dynamic environment
  • Strong project management skills with experience in leading consulting engagements
  • Experience with AI deployment processes and process improvement

Responsibilities

  • Facilitate client workshops to align on objectives, technical specs, and integration architecture
  • Conduct research, diagnostic assessments, and stakeholder interviews to analyze client business objectives
  • Drive process improvement by continuously refining the AI deployment playbook
  • Lead end-to-end delivery of consulting engagements including scoping, planning, and execution
  • Coordinate cross-functional teams and manage risks, timelines, and stakeholder expectations
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