Description

As an Editor at Glossier, you'll create exceptional in-store experiences for customers by embodying our brand values and selling ceremony. You'll become a product expert, lead inclusive product engagements, and nurture customer relationships while collaborating with the team to ensure cohesive and seamless experiences.

Requirements

• Authentic desire to collaborate and engage with others
• Optimistic and able to find joy in everyday interactions
• Fully trained in all aspects of store operation, front and back of house
• Ability to work in both customer-facing and back-of-house environments
• Strong communication and teamwork skills

Responsibilities

• Embody Glossier's core values and model customer experience principles
• Become expert on product portfolio, lead inclusive product engagement
• Lead customer interactions with hospitality mindset during in-store events
• Master selling behaviors to meet business objectives and KPIs
• Develop and nurture relationships with customers through clienteling