🛠 Tech Stack

💼 About This Role

You'll serve as the welcoming first point of contact for immigrants in our community, providing administrative clerical support for the Immigration Legal Services department. Your work ensures clients are received with dignity while you manage phone intake and direct inquiries. This onsite role offers a purpose-driven career in a humanitarian organization.

🎯 What You'll Do

• Facilitate in-person and telephone intake of new and existing clients
• Answer and screen all incoming phone calls for the Aurora office
• Manage/direct outgoing and incoming mail for ILS staff
• Take payments and fill out invoices in the Immigration database

📋 Requirements

• Bilingual English/Spanish fluency in written and oral communication
• Ability to handle a large call volume
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Outlook, Word & Excel

✨ Nice to Have

• Previous cross-cultural experience
• Adaptability in a constantly changing environment
• Associates degree preferred

🎁 Benefits & Perks

• 💼 Purpose-driven career with global humanitarian impact
• 🏢 Onsite role in Aurora, IL with possible DuPage coverage
• 📞 Client-facing role serving immigrant communities
• 🙏 Christian faith-based organization mission