💼 About This Role

You'll be the primary contact for customers' service needs at Mercedes-Benz of Richmond, managing appointments and providing accurate estimates. You'll ensure timely completion of vehicle repairs and maintain high satisfaction with our state-of-the-art facility. This role offers a competitive salary and commission structure with professional development.

🎯 What You'll Do

• Greet customers and assist with service needs
• Schedule appointments and coordinate with service team
• Provide accurate repair and maintenance estimates
• Communicate vehicle status and additional services needed

📋 Requirements

• Experience as Service Advisor or automotive customer service
• Communication and interpersonal skills
• Organizational and time management abilities
• Proficiency in automotive service computer systems

✨ Nice to Have

• Knowledge of automotive repair and maintenance processes
• Valid driver's license and clean driving record

🎁 Benefits & Perks

• 💰 Competitive salary and commission structure
• 🏥 Health, dental, and vision insurance
• 🏖️ Paid time off and holidays
• 📚 Ongoing training and development
• 🤝 Friendly and supportive work environment

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3On-Site Interview· 1 hour