💼 About This Role

You'll own customer storytelling end-to-end at LangChain, turning technical customer stories into case studies, videos, and talks. You'll build reference and advocacy programs that equip sales and shape the narrative around agent engineering. This is a builder role where you'll define what customer marketing looks like at a leading AI platform.

🎯 What You'll Do

• Own the customer story pipeline from sourcing to shipping in multiple formats.
• Build reference and advocacy programs to support sales and customer champions.
• Get customers into product launches, events, analyst briefings, and press moments.
• Partner with sales to turn customer stories into pipeline and close deals.
• Develop customer events and programs like dinners, roundtables, and workshops.

📋 Requirements

• 4-6+ years in customer marketing, product marketing, or customer-led content marketing.
• Proven experience building reference or advocacy programs from scratch or rebuilding.
• Strong writing skills to turn technical interviews into compelling stories.
• Comfortable with technical customers in AI/ML and agent architectures.

✨ Nice to Have

• Experience marketing developer tools or AI/ML infrastructure.
• Experience with launch motions like early access programs or beta cohorts.
• Familiarity with the LLM/agent developer ecosystem.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health Insurance
• 📈 Equity
• 💻 Remote flexibility
• 📚 Learning budget

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Portfolio Review· 60 min