🛠 Tech Stack

💼 About This Role

You'll support customers and resellers across EMEA with technical and business inquiries via phone, email, or chat. You'll train direct customers on Formlabs printers and collaborate with global engineering to resolve technical issues. This role offers hybrid work and growth opportunities in a fast-growing startup.

🎯 What You'll Do

• Support customers and resellers with technical and business inquiries
• Train direct customers and resellers on printer usage
• Collaborate with global engineering on technical issues
• Document and escalate issues as needed

📋 Requirements

• Business fluent in Italian and English
• Ability to quickly resolve technical issues
• Excellent writing skills with proper grammar
• Comfortable and conscientious on the phone

✨ Nice to Have

• Passion for 3D printing and emerging tech
• Experience in a fast-growing startup environment

🎁 Benefits & Perks

• 🏖️ Hybrid work with 3 days in office
• 🍽️ Catered lunch at the office 3 days/week
• 🏥 Private health insurance with Medicare
• 🚌 Public transportation pass for Budapest
• 📈 Company shares (double unicorn)

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 15 min