💼 About This Role

You'll lead data-driven business transformation for strategic customers, acting as a trusted advisor to C-level executives. You'll drive measurable business impact across processes and industries while accelerating platform adoption. This role stands out for its blend of consulting, customer success, and AI-driven innovation at a fast-growing enterprise SaaS leader.

🎯 What You'll Do

• Manage executive relationships and embed Celonis into strategic objectives.
• Oversee end-to-end customer value journey and program roadmap.
• Resolve escalations and orchestrate cross-functional teams.
• Drive customer advocacy and presence at industry events.

📋 Requirements

• 15 years of relevant customer success or consulting experience.
• Experience driving large-scale transformation programs.
• Deep exposure to change management practices.
• Ability to navigate global organizations with consultative approach.

✨ Nice to Have

• Experience with AI-based transformation.
• Background in manufacturing or production industries.

🎁 Benefits & Perks

• 💵 Competitive base salary plus bonus/commission and equity
• 🏆 Pioneer Innovation at a global leader in Process Intelligence

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Executive Presentation· 60 min