💼 About This Role

You'll drive AI platform strategy at Talkdesk, shaping products that power customer engagement solutions. You'll lead cross-functional teams and customer relationships to accelerate market leadership.

🎯 What You'll Do

• Lead product development from ideation to launch
• Develop and maintain product roadmaps and backlogs
• Conduct market research and gather customer feedback
• Define product strategy and prioritize features

📋 Requirements

• 5+ years of product management experience
• Bachelor's degree in Business, Marketing, Engineering, or related field
• Experience managing a portfolio of AI-driven products
• Strong understanding of agile development methodologies

✨ Nice to Have

• Experience with generative AI and Agentic AI concepts
• Knowledge of LLMs, prompts, and vectors

🎁 Benefits & Perks

• 🏖️ Uncapped PTO for exempt employees
• 🏥 Medical, Dental, Vision, Life, Disability Insurance
• 💰 401(k) plan
• 📅 14 paid holidays
• 📈 Equity and bonus/commission eligibility

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Cross-functional Panel· 60 min