💼 About This Role

You'll launch Upstart's NYC office and own the day-to-day onsite experience. You'll establish systems and partnerships to make the office a functional and welcoming space. This role is ideal for someone who enjoys building structure in a new environment while delivering a consistent workplace experience.

🎯 What You'll Do

• Launch and operationalize the NYC office, establishing workflows and vendor partnerships.
• Own daily office operations including reception, catering, and mail services.
• Plan and coordinate onsite meetings, events, and team gatherings.
• Manage vendor relationships, including onboarding and ongoing coordination.
• Track and maintain workplace data such as headcount and budget.

📋 Requirements

• Bachelor’s degree or equivalent practical experience.
• 4+ years of experience in office management or workplace operations.
• Experience coordinating office operations in a corporate environment.
• Experience working with external vendors or service providers.

✨ Nice to Have

• Experience supporting office openings or relocations.
• Experience with executive-facing meetings or onsite events.
• Knowledge of space planning or office logistics.

🎁 Benefits & Perks

• 💰 Base pay, bonus, and equity grants with quarterly vesting.
• 🏦 Generous 401(k) match $2 for every $1 up to $15,000/year.
• 🏥 Medical, dental, vision with 90-100% coverage.
• 📈 Employee Stock Purchase Plan with discounted options.
• 🛡️ Income protection including life, AD&D, and disability coverage.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview / Presentation· 60 min