🛠 Tech Stack

💼 About This Role

You'll provide desktop support for employees across hardware, software, and connectivity issues, managing devices and supporting onboarding/offboarding. You'll help maintain office technology and AV systems to ensure smooth daily operations. This role is key to a growing ethical AI company transforming Hollywood.

🎯 What You'll Do

• Resolve hardware, software, and connectivity tickets
• Provision and manage company devices lifecycle
• Support meeting rooms and AV systems
• Assist remote employees with setups

📋 Requirements

• Experience in end-user support in professional environment
• Strong troubleshooting of Windows or macOS
• Familiarity with device management and patching
• Experience with office technology and AV systems

✨ Nice to Have

• Experience with MDM platforms
• Familiarity with ticketing systems
• Experience supporting hybrid teams

🎁 Benefits & Perks

• 🏠 Hybrid working environment
• 💰 Competitive Salary
• 📈 Stock options for all permanent employees
• 🤝 Autonomy and trust-based culture
• 🎬 Impact on ethical AI in entertainment

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Hiring Manager Interview· 45 min