🛠 Tech Stack

💼 About This Role

You'll join a global tech transformation team, working on scalable IT solutions for enterprise clients. You'll collaborate with 8,000+ colleagues to deliver AI-powered innovations.

🎯 What You'll Do

• Analyze and document IT system requirements.
• Support and maintain enterprise applications.
• Collaborate with cross-functional teams on IT projects.
• Monitor system performance and troubleshoot issues.

📋 Requirements

• 3+ years of IT analyst experience.
• Proficiency in ITIL frameworks.
• Experience with ticketing systems like ServiceNow.
• Strong analytical and problem-solving skills.

✨ Nice to Have

• Certification in PMP or Agile.
• Experience with cloud platforms like AWS or Azure.
• Knowledge of SQL and database management.

🎁 Benefits & Perks

• 💻 Remote flexibility (onsite in Medellin).
• 🏥 Health insurance.
• 📈 Professional development opportunities.
• 🎉 Team events and social activities.