💼 About This Role

You'll lead a multi-task IT contract team as Service Desk Manager. Your core impact is ensuring all services meet schedule and production goals. This role offers the opportunity to manage government contracts for an SDVOSB.

🎯 What You'll Do

• Manage complex, multi-task IT contracts
• Plan, organize, and supervise technical staff
• Recruit, hire, and terminate personnel
• Coordinate approved task orders and establish procedures

📋 Requirements

• ITIL certification
• 5 years of leadership experience
• BA/BS in Computer Science, Engineering, Mathematics, Business, or Management

✨ Nice to Have

• Help Desk Institute (HDI) certifications
• HDI Support Center Manager certification