🛠 Tech Stack

💼 About This Role

You'll analyze and design new business processes for federal clients using ServiceNow SPM, collaborating with stakeholders to define requirements and drive adoption. Your work will directly support national security missions and improve government operations.

🎯 What You'll Do

• Develop business processes, gather requirements, and write stories
• Provide process flow and required system documentation
• Build trusting relationships with stakeholders and drive solution adoption
• Assist in quality management reviews and test plan development

📋 Requirements

• 2 years of experience with ServiceNow
• Experience with requirement and design specifications, use cases, test plans
• Experience working with stakeholders and development teams to deliver solutions

✨ Nice to Have

• Training in ServiceNow Fundamentals
• ServiceNow Certified System Administrator (CSA)
• Training or experience in Agile Fundamentals

🎁 Benefits & Perks

• 💰 Competitive base pay ranging from $116,000 to $137,300
• 🏥 Health and wellness benefits
• 📈 Career growth through certifications and training

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min