💼 About This Role

You'll craft B2B travel experiences for Despegar's platform, working with cross-functional teams to improve agent workflows through design thinking and UX research.

🎯 What You'll Do

• Create B2B experiences based on UX best practices and heuristics
• Collaborate with other disciplines focusing on objectives and KRs
• Define understanding lines, questionnaires, and deliverables
• Analyze agent behavior, detect opportunities, and improve interface

📋 Requirements

• 3+ years of UX experience in digital products
• Experience with UX tools and documentation
• Collaboration with UX specialties like content and research
• Ability to organize, systematize, and communicate information clearly

✨ Nice to Have

• Experience with AI
• B2B experience
• Service Design experience

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 45 min
3. 3Design challenge· 1 week