💼 About This Role

You'll drive store success by upholding exceptional customer service and fostering team development. Your core impact is maximizing KPIs and ensuring seamless daily operations. This role stands out as a key leadership presence in a luxury jewelry brand redefining fine jewelry.

🎯 What You'll Do

• Lead by example to uphold customer service standards
• Drive team performance and achievement of KPIs
• Participate in inventory cycle counts and order fulfillment
• Maintain visual merchandising brand standards

📋 Requirements

• Experience in a high volume retail environment
• Ability to think creatively and adapt quickly
• Excellent organization and analytical skills
• Critical thinking to identify challenges and develop action plans

✨ Nice to Have

• Experience with point-of-sale systems
• Knowledge of inventory management software

🎁 Benefits & Perks

• 🩺 Comprehensive medical, dental, mental health coverage (US/CA/UK)
• 💰 401(k) and commuter benefits (US only)
• 🏖️ Paid time off inclusive of vacation and sick days
• 👶 4 months parental leave at 80% salary top-up
• 🛍️ Generous product discount

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3In-Store Interview· 1 hour
4. 4Final Interview· 1 hour