3h ago
Welcome Coordinator
Shelby, NC
full-timejuniorHealthcare
Tech Stack
Description
You will serve as the initial point of contact for patients, managing reception, scheduling, and front office operations to ensure a warm and accessible clinic experience. Your work directly supports high-quality primary care in rural communities.
Requirements
- 1-2 years customer service experience
- Proficiency with computers
- Strong interpersonal and communication skills
- Proven reliability and organization
- Ability to travel within Western North Carolina
Responsibilities
- Greet and check patients in and out
- Verify insurance and collect copays
- Maintain multiple schedules
- Schedule patients and conduct outreach
- Answer calls and distribute communication across care team
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