17h ago

Residential HVAC Service Technician

Woburn, MA

$52k-$99.8k / year

full-timemid

🛠 Tech Stack

💼 About This Role

You'll maintain and service HVAC systems for residential clients in the North Shore of Boston. Your technical expertise and customer-focused approach will ensure optimal performance and energy efficiency. This role offers a company vehicle and comprehensive benefits.

🎯 What You'll Do

  • Perform routine maintenance and repairs on residential HVAC systems
  • Diagnose issues and complete repairs with a high first-time fix rate
  • Educate customers on HVAC systems and energy-saving tips
  • Maintain accurate records in Service Titan platform

📋 Requirements

  • Residential HVAC service experience
  • Valid driver's license and clean driving record
  • Ability to pass background check and drug test
  • EPA certification preferred

✨ Nice to Have

  • NATE certification
  • Experience with Service Titan software
  • Veteran experience

🎁 Benefits & Perks

  • 🚗 Company vehicle with gas card and cell phone
  • 🏥 Medical, Dental, and Vision Insurance
  • 💰 401(k) with company match
  • 🏖️ Paid Time Off and Holidays
  • 🎓 Tuition reimbursement

🚩 Heads Up

  • Responsibilities list includes upselling and service agreements, mixing service with sales
  • Multiple metrics tied to performance (first-time fix rate, conversion rates, safety record)
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