💼 About This Role

You'll manage Trustpilot’s most complex Enterprise accounts, driving high-velocity Net Revenue Retention through strategic whitespace identification. You'll prove measurable ROI and transform partnerships into business-critical assets. This role offers a chance to shape trust at a global scale.

🎯 What You'll Do

• Map whitespace opportunities across global divisions and product lines
• Apply MEDDICC framework to every renewal and expansion deal
• Lead multi-year, high-ACV renewals and mitigate risk early
• Build web of influence across C-Suite, Marketing, Digital, Product, Legal

📋 Requirements

• Extensive Enterprise SaaS account management experience
• Expert-level proficiency in MEDDICC or similar sales frameworks
• Demonstrated negotiation skills in complex procurement landscapes
• Data-driven mindset with ability to translate data into value narrative

✨ Nice to Have

• Understanding of digital advertising and MarTech ecosystem
• Experience with Executive Business Reviews (EBRs)
• Familiarity with multi-threading across departments

🎁 Benefits & Perks

• 🏖️ 25 days holiday (increasing to 28 after 2 years)
• 💰 Uncapped commission structure + company bonus
• 🧘 Headspace mindfulness app access
• 🎓 Trustpilot Academy and Blinkist learning opportunities
• 🏥 Health cash plan and online GP

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min