Description

As a Client Value Partner at Celonis, you will lead data-driven business transformations for strategic customers in the manufacturing/automotive industry. You'll engage with C-level executives to define and execute long-term value strategies, oversee cross-functional teams, and drive adoption of the Celonis platform. Your role combines customer success leadership, program management, and community building to deliver measurable business impact.

Requirements

• Minimum 10 years in customer success, strategy consulting, or related experience in Manufacturing/Automotive
• Proven experience driving large-scale transformation programs and process re-engineering
• Deep change management expertise
• Consultative approach with senior executives and global organizations
• Strong project management and communication skills

Responsibilities

• Develop and maintain relationships with C-level stakeholders, embedding Celonis into strategic objectives
• Lead end-to-end customer value journey, establishing program roadmaps and value plans
• Resolve escalations and coordinate internal teams for timely customer success
• Organize customer advisory boards to gather insights and drive innovation
• Drive customer presence at events and contribute to thought leadership