Tech Stack

Description

You will manage and grow existing customer relationships, driving expansion and retention. Work cross-functionally to increase Braze utilization and secure renewals, while identifying upsell and cross-sell opportunities.

Requirements

• 3+ years experience in Account Management or SaaS sales with quota
• Ability to research accounts and develop value-driven strategies
• Proven success navigating large organizations and identifying decision-makers
• Outstanding verbal, written, and presentation skills for executive audiences
• Background in SaaS sales for Mobile or Marketing Technology

Responsibilities

• Own customer relationships and manage expansion and renewal activities
• Develop commercial relationships to increase Braze utilization and value
• Partner with cross-functional teams to secure contract renewals
• Nurture and close account expansion deals including upsell and cross-sell
• Proactively analyze customer usage and identify growth opportunities