💼 About This Role

You'll manage enterprise APAC accounts, driving client engagement and growth through expert strategic input. You'll be the trusted advisor that helps clients extract real business value from our digital intelligence platform, ensuring long-term retention. It's a front-line role that makes Similarweb integral to our clients' success.

🎯 What You'll Do

• Serve as primary point of contact for assigned accounts.
• Identify and mitigate account churn risks proactively.
• Manage and expand long-term customer relationships.
• Support uncovering upsell opportunities during customer lifecycle.

📋 Requirements

• 3+ years in a client-facing role, preferably SaaS.
• Strong relationship building skills to establish trust.
• Analytical mindset to quickly digest and solve problems.
• Fluent English written and spoken.

✨ Nice to Have

• Background in digital marketing.
• Experience producing high-quality client-facing materials.
• Team player with collaborative skills.

🎁 Benefits & Perks

• 🚀 Work with powerful digital intelligence platform loved by employees.
• 🏡 Hybrid work model with partial remote flexibility.
• 💡 Open culture for big ideas and meaningful impact.
• 🏖️ Competitive compensation and regular team outings.
• 📈 Career growth opportunities through coaching and learning.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min