10h ago

Digital Patient Engagement Coordinator

South Africa - Cape Town

$4.8k-$7.8k / yearest.

part-time Remotehealthcare

🛠 Tech Stack

💼 About This Role

You'll manage incoming SMS inquiries and provide light phone consultation support for prospective clients in health and wellness. Your core impact is guiding individuals to the next step in their journey through thoughtful, empathetic conversations. This part-time remote role offers flexibility and training on tools like Go High Level and DrChrono.

🎯 What You'll Do

  • Respond promptly to SMS inquiries in a professional manner.
  • Ask open-ended questions to understand health goals and needs.
  • Schedule phone consultations using Calendly or similar tools.
  • Capture client details accurately in CRM and scheduling platforms.

📋 Requirements

  • Tech-savvy with ability to learn new platforms quickly.
  • Excel experience for basic spreadsheets and reports.
  • Strong written and verbal communication skills.
  • Reliable availability during East Coast business hours (16:00–24:00 GMT).

✨ Nice to Have

  • Experience with CRMs, telehealth software, or scheduling tools.
  • Familiarity with chiropractic, physical therapy, or concierge medicine.
  • Attention to detail in record-keeping and privacy guidelines.

🎁 Benefits & Perks

  • 🌍 Remote work with flexible part-time schedule.
  • 📚 Ongoing training on Go High Level, DrChrono, Calendly.
  • 💬 Meaningful client engagement beyond scripts.
  • 🤝 Collaborative team culture valuing empathy and care.
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