🛠 Tech Stack

💼 About This Role

You'll serve as a trusted advisor to customers using Bynder's AI-powered digital asset management platform. Your core impact is driving value realization and ROI by increasing adoption and managing renewals. You'll collaborate with account managers to grow accounts and build executive relationships.

🎯 What You'll Do

• Act as trusted advisor providing direction and best-practice guidance.
• Drive value and measurable business outcomes aligned to corporate objectives.
• Own the strategic success plan and manage renewal cycles.
• Collaborate with account managers and partners on retention and growth.

📋 Requirements

• 5+ years in customer success or account management for enterprise SaaS marketing tech.
• 2+ years in enterprise SaaS within DAM or Martech industry.
• Proven experience managing a book of business at scale with C-level relationships.
• Experience managing end-to-end renewal cycles and expansion pipelines.

✨ Nice to Have

• Familiarity with Salesforce and Catalyst.
• Proficiency with AI tools and understanding of AI's marketing impact.
• Experience with system integrators and tech partners.

🎁 Benefits & Perks

• 🏖️ Unlimited vacation policy
• 💼 100% company paid medical plans for you and family
• 💰 401(k) dollar-for-dollar match up to 6%
• 🚗 Commuter benefits
• 🍽️ Fully stocked kitchen

🚩 Heads Up

• Role requires 5+ years experience but also mentions 2+ years in DAM/Martech, potentially conflicting.
• Hybrid role listed as remote: true, which may cause confusion.