🛠 Tech Stack

💼 About This Role

You'll build strong customer relationships and ensure success for US clients at an agentic AI startup that helps B2B companies get discovered in AI answer engines. You'll monitor engagement, address issues proactively, and collaborate with cross-functional teams to improve product offerings based on feedback.

🎯 What You'll Do

• Build and maintain strong customer relationships to ensure their success.
• Monitor customer engagement and proactively address potential issues.
• Implement and optimize customer success processes for efficiency.
• Analyze customer data to derive insights and make data-driven decisions.

📋 Requirements

• 3-6 years of customer success experience managing US clients.
• Bachelor's degree in Engineering, Business, or similar.
• Strong analytical skills with ability to interpret customer data.
• Proficiency in CRM tools and data analysis software.