Description

You will serve as the main point of contact and performance manager for assigned primary care practices, helping them succeed in value-based care arrangements. Your work involves implementing engagement strategies, training staff on tools, and collaborating with analytics teams to improve cost, quality, and patient satisfaction metrics.

Requirements

• Bachelor's degree.
• 3+ years of related experience in healthcare.
• Experience with ACOs, Medicare Advantage, ACA contracts, or primary care providers preferred.
• Strong understanding of healthcare landscape in Southeast US (Florida, South Carolina).
• Bilingual in English and Spanish.
• Ability to work onsite in Doral, Florida at least four days per week.

Responsibilities

• Serve as day-to-day point of contact and performance manager for assigned practices across CMS ACOs, ACA Marketplace, and Medicare Advantage risk-based contracts.
• Implement engagement strategies to build and sustain relationships with practice staff and physician leaders.
• Assist practices with onboarding and operationalizing value-based care elements (EHR optimization, quality measurement, pre-visit planning, AWV workflow, HCC recapture, transitions of care).
• Facilitate clinical data acquisition, reporting, and workflow development for quality measure and risk adjustment improvement.
• Conduct training on NeueHealth's analytics platform (neuepulse) and facilitate internal/external stakeholder meetings.