5h ago

Sr. Engagement Manager, LATAM

Remote, Mexico

โœจ $180k-$240k / yearest.

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead large, complex implementation programs for Databricks customers in Latin America, driving value realization and strategic account growth. Your core impact will be scoping and executing multi-workstream initiatives that directly contribute to revenue targets. This role combines deep customer advisory with program management in a high-growth data and AI company.

๐ŸŽฏ What You'll Do

  • Independently lead large, complex cross-functional programs with minimal oversight.
  • Drive full-cycle sales of Professional Services and Training programs.
  • Identify upsell and cross-sell opportunities to exceed revenue targets.
  • Proactively monitor customer sentiment and ensure high satisfaction.

๐Ÿ“‹ Requirements

  • 7-10 years running a Professional Services line of business.
  • 10+ years in senior customer-facing roles with influencing and execution.
  • Deep understanding of PS T offerings including partner funding programs.
  • Proven track record of managing large-scale program plans and service delivery.

โœจ Nice to Have

  • Knowledge of Databricks architecture and competitors.
  • Experience with migration programs and Centers of Excellence.
  • Familiarity with LATAM market.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Comprehensive benefits and perks tailored to your region.
  • ๐Ÿ“ˆ High-growth company with global impact.
  • ๐Ÿค Inclusive culture with equal employment opportunity.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Panel Interviewยท 90 min
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