4h ago
Manager, Partner Education
Montreal, Quebec, Canada
✨ $75k-$95k / yearest.
full-time Hybride-commerce
💼 About This Role
You'll architect the partner education strategy at Stay22, creating scalable content that drives partner growth and retention. You'll build a self-service ecosystem of resources like Academy courses and guides. This role transforms support insights into automated learning opportunities.
🎯 What You'll Do
- Architect and maintain content ecosystem (Academy, Partner Hub, webinars)
- Create onboarding guides, troubleshooting tutorials, and video scripts
- Analyze support tickets and RevOps data to fill knowledge gaps
- Collaborate with Product, Support, and Partner Success teams
📋 Requirements
- Excellent writing and storytelling skills for technical content
- Experience with LMS platforms and knowledge bases
- Ability to collaborate cross-functionally with GTM teams
- Multimedia production skills (video editing, graphic design)
✨ Nice to Have
- Knowledge of affiliate marketing or travel industry
- Experience with content repurposing strategies
- Familiarity with digital success programs
🎁 Benefits & Perks
- 🏖️ Flexible hybrid work
- 💰 Competitive compensation
- 📚 Learning and development opportunities
- 🏥 Health benefits
- 🌍 Remote-friendly culture
📨 Hiring Process
30-min discovery call with talent acquisition, then 30-min meeting with hiring manager.
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