4h ago

Manager, Partner Education

Montreal, Quebec, Canada

$75k-$95k / yearest.

full-time Hybride-commerce

💼 About This Role

You'll architect the partner education strategy at Stay22, creating scalable content that drives partner growth and retention. You'll build a self-service ecosystem of resources like Academy courses and guides. This role transforms support insights into automated learning opportunities.

🎯 What You'll Do

  • Architect and maintain content ecosystem (Academy, Partner Hub, webinars)
  • Create onboarding guides, troubleshooting tutorials, and video scripts
  • Analyze support tickets and RevOps data to fill knowledge gaps
  • Collaborate with Product, Support, and Partner Success teams

📋 Requirements

  • Excellent writing and storytelling skills for technical content
  • Experience with LMS platforms and knowledge bases
  • Ability to collaborate cross-functionally with GTM teams
  • Multimedia production skills (video editing, graphic design)

✨ Nice to Have

  • Knowledge of affiliate marketing or travel industry
  • Experience with content repurposing strategies
  • Familiarity with digital success programs

🎁 Benefits & Perks

  • 🏖️ Flexible hybrid work
  • 💰 Competitive compensation
  • 📚 Learning and development opportunities
  • 🏥 Health benefits
  • 🌍 Remote-friendly culture

📨 Hiring Process

30-min discovery call with talent acquisition, then 30-min meeting with hiring manager.

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