🛠 Tech Stack

💼 About This Role

You'll manage AppOmni's top enterprise customers as a trusted advisor, driving product adoption and retention. Your core impact is ensuring customers achieve full business value with SaaS security and reducing churn. This role stands out for its strategic partnership with security teams and cybersecurity innovation.

🎯 What You'll Do

• Serve as primary post-sales contact for enterprise customers.
• Build trusted advisor relationships and drive product adoption.
• Conduct health checks and strategic business reviews.
• Identify churn risk and execute renewal strategies.

📋 Requirements

• 3+ years customer success in SaaS.
• Experience with large enterprise customers.
• Working knowledge of Salesforce, M365, ServiceNow or similar.
• Proficiency in Gainsight, Zendesk preferred.

🎁 Benefits & Perks

• 🏖️ Flexible remote-first culture.
• 📈 Equity in a growing company.
• 🏆 Great Place to Work certified.
• 👥 Inclusive environment fostering innovation.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Final Round with Leadership· 60 min