2h ago
End User Computing I, Desk Top Support
Sioux Falls, SD, USA
$43,000-$70,000 / year
full-timejuniorfinancial services
Tech Stack
Description
You will provide technology support services as part of a team, managing end user technologies such as workstations, operating systems, and related hardware. You'll collaborate with stakeholders, perform system integration testing, and recommend improvements to ensure high-quality service delivery.
Requirements
- Bachelor's degree or equivalent education and work experience
- Up to 2+ years with bachelor's or equivalent
- Proficiency with Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory
- Proficiency with AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support
- Strong understanding of asset management, inventory control, and shipping/receiving processes
Responsibilities
- Provide support for technologies and recommend improvements
- Contribute to work estimates and deliver against them
- Administer end user technologies including workstation design, installation, configuration, and maintenance
- Perform system integration testing of operating systems, related utilities, and hardware
- Support virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures
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