Tech Stack

Description

You will build and leverage cutting-edge AI technologies to transform Airbnb's customer service, delivering personalized and proactive experiences. You'll work on early-stage initiatives, shaping them from concept to production, and collaborate cross-functionally with product, design, and engineering teams.

Requirements

• PhD/Master’s degree, preferably in CS, or equivalent experience
• 5-12 years of ML engineering experience with ownership responsibility over large-scale software systems
• Background in design and development of AI and ML systems and services
• Deep passion for building efficient and scalable ML-powered products
• Experience with LLM driven chatbot and Agentic AI products is a big plus
• Excellent communication skills and ability to work well within a team and across organizations
• Fluency in both English and Mandarin is essential

Responsibilities

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions
• Learn and share the latest AI/ML technologies with the team across regions (China and the US)