🛠 Tech Stack

💼 About This Role

You'll be the first point of contact, setting the tone for a world-class patient experience while performing administrative duties to ensure smooth check-in/out. Your core impact is delivering exceptional customer service during every patient encounter. This role offers the opportunity to work in a supportive clinical environment.

🎯 What You'll Do

• Greet patients and provide excellent customer service in person and via phone.
• Manage patient check-in/out, collect payments, and verify insurance authorizations.
• Handle phone calls and schedule appointments with urgency.
• Perform daily reconciliations, close day, and countdown cash drawer.

📋 Requirements

• High school diploma or GED
• Minimum 1 year in a customer-facing role
• Favorable background check
• Proof of identity and right to work in the US

✨ Nice to Have

• Previous medical office experience
• Previous ophthalmic experience

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2In-Person Interview· 30 min
3. 3Offer· 1 week