🛠 Tech Stack

💼 About This Role

You'll work with Enterprise customers to ensure their success by driving adoption of the Workato Intelligent Automation Platform. You'll own a portfolio of accounts, acting as a trusted advisor and advocating for customers across internal teams. Enterprise Customer Success at Workato means impacting retention and growth for global accounts.

🎯 What You'll Do

• Own a portfolio of enterprise accounts to drive adoption and retention.
• Develop strategic relationships with senior customer executives.
• Deliver Executive Business Reviews and Customer Objectives reviews.
• Serve as the primary point of escalation for customer issues.

📋 Requirements

• BS or equivalent education.
• 7+ years of professional experience in customer success or related roles.
• Experience managing enterprise accounts with ARR from $200k to multi-million.
• Track record of navigating ambiguity and building consensus.

✨ Nice to Have

• Experience in integration or business automation.
• Familiarity with roles in people, HR, or related domains.

🎁 Benefits & Perks

• 🏖️ Flexible work culture with trust-oriented ownership.
• 🧘 Self-care balance with productivity focus.
• 📈 Growth opportunities in a fast-growing company.
• 🌐 Remote work support environment.