23h ago

Reservation Agent

Mt. Enterprise, TX
full-time Hybrid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll book golf, lodging, dining, and other resort experiences for guests at a public golf resort and refuge in Texas. Your role sits at the center of guest experience, ensuring every detail is clear and accurate from the first interaction. You'll work in a collaborative team environment at a destination golf community.

๐ŸŽฏ What You'll Do

  • Book golf, lodging, dining, and other resort experiences by phone, email, and in person.
  • Provide clear, accurate information about property offerings and policies.
  • Answer and direct calls using a multi-line phone system.
  • Build and maintain guest profiles and reservation details.

๐Ÿ“‹ Requirements

  • High school diploma required.
  • Clear communication and a professional, approachable manner.
  • Attention to detail and organization skills.
  • Comfort with Microsoft Office (Outlook, Word, Excel).

โœจ Nice to Have

  • College degree preferred.
  • Experience in hospitality, golf, or reservations environment.
  • Familiarity with reservation systems like Agilysys.

๐ŸŽ Benefits & Perks

  • โ›ณ Golf Privileges
  • ๐Ÿฝ๏ธ Restaurant Discounts
  • ๐Ÿ›๏ธ Retail Discounts
  • ๐Ÿ‘• Uniform Allowance
  • ๐Ÿด Employee Meal Program

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท N/A
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