23h ago
Reservation Agent
Mt. Enterprise, TX
full-time Hybrid
๐ Tech Stack
๐ผ About This Role
You'll book golf, lodging, dining, and other resort experiences for guests at a public golf resort and refuge in Texas. Your role sits at the center of guest experience, ensuring every detail is clear and accurate from the first interaction. You'll work in a collaborative team environment at a destination golf community.
๐ฏ What You'll Do
- Book golf, lodging, dining, and other resort experiences by phone, email, and in person.
- Provide clear, accurate information about property offerings and policies.
- Answer and direct calls using a multi-line phone system.
- Build and maintain guest profiles and reservation details.
๐ Requirements
- High school diploma required.
- Clear communication and a professional, approachable manner.
- Attention to detail and organization skills.
- Comfort with Microsoft Office (Outlook, Word, Excel).
โจ Nice to Have
- College degree preferred.
- Experience in hospitality, golf, or reservations environment.
- Familiarity with reservation systems like Agilysys.
๐ Benefits & Perks
- โณ Golf Privileges
- ๐ฝ๏ธ Restaurant Discounts
- ๐๏ธ Retail Discounts
- ๐ Uniform Allowance
- ๐ด Employee Meal Program
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท N/A
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