🛠 Tech Stack

💼 About This Role

You'll lead a high-performing pre-sales team focused on Agentic AI and AI-powered CX solutions for enterprise customers across Western & Northern Europe. You'll shape how autonomous agents and copilots are positioned, demonstrated, and delivered, acting as an executive-level storyteller who translates business outcomes into compelling AI narratives. This leadership role blends people management, portfolio ownership, and direct customer engagement.

🎯 What You'll Do

• Lead and manage pre-sales across Agentic Experience, Workforce Empowerment, and CX Engagement solutions
• Own technical sales motion for complex enterprise AI opportunities
• Conduct discovery, solution design, demonstrations, and validations
• Guide proof of concepts with success criteria and AI evaluation metrics

📋 Requirements

• Proven leadership experience in pre-sales, solution consulting, or technical sales within enterprise software or SaaS
• Strong hands-on experience with Conversational AI, Agent Assist, digital agents, or AI-driven CX platforms
• Deep understanding of AI concepts: intent recognition, dialog management, NLP/LLMs, automation workflows, and model performance KPIs
• Exceptional storytelling and presentation skills with executive credibility

✨ Nice to Have

• Experience with CCaaS, contact center platforms, or customer engagement technologies
• Exposure to LLM-based solutions, prompt engineering, and responsible AI frameworks
• Cloud platform experience (AWS, Azure, Google Cloud)

🎁 Benefits & Perks

• 🌐 Remote work across the Netherlands
• 🤖 Lead cutting-edge Agentic AI presales team
• 📈 Career growth in global AI leader

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical/Portfolio Presentation· 60 min