💼 About This Role

You'll own and grow a portfolio of enterprise customers across the full lifecycle, from commercial onboarding to renewals and expansion. You'll align with senior stakeholders on measurable outcomes and drive early time-to-value. This role offers strong commercial ownership in a fast-paced environment.

🎯 What You'll Do

• Manage a portfolio of customers across onboarding, retention, renewal, and expansion.
• Lead commercial onboarding aligning stakeholders on goals and success metrics.
• Drive adoption and value through structured, outcome-led customer conversations.
• Own renewals end-to-end, identifying and mitigating risk early.

📋 Requirements

• Proven experience meeting or exceeding revenue targets.
• Background managing an existing book of business.
• Strong commercial acumen in renewals and expansion strategy.
• Operational rigour with disciplined, proactive follow-through.

✨ Nice to Have

• Experience with Salesforce forecasts and pipeline management.
• Multilingual capability (French) for commercial negotiations.
• Experience in a fast-moving, outcome-driven environment.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 Stock options
• 💻 Remote flexibility
• 🎓 Learning and development budget

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min