7h ago

Field Service Manager

Birmingham Region, United Kingdom

$45k-$60k / year

full-timemid Remoteretail

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll oversee store installations and manage maintenance SLAs across the UK for a pioneering retail AI company. Your work ensures projects are delivered on time and to the highest standards, directly supporting our growing operations.

🎯 What You'll Do

  • Oversee and coordinate store installations, ensuring on-time and on-budget delivery.
  • Manage maintenance Service Level Agreements (SLAs) within responsible regions.
  • Manage and support Team Leads, ensuring proper staffing and training.
  • Conduct site visits to verify work quality and compliance with company standards.

πŸ“‹ Requirements

  • Proven experience in field service management or installations.
  • Strong leadership and team management skills.
  • Ability to coordinate multiple projects across various locations.
  • Must have a valid UK driving licence and reliable personal vehicle.

✨ Nice to Have

  • Experience with Google Workspace and reporting tools.
  • Experience managing third-party contractors.
  • Background in retail technology or AI deployments.

🎁 Benefits & Perks

  • πŸ’° Competitive Salary
  • πŸ“ˆ Attractive Stock
  • πŸ–οΈ Generous Paid Time Off
  • πŸ₯ Sick Leave and Parental Leave
  • πŸ“š Learning and Development Budget

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3On-site / Final RoundΒ· 1 hour
0 0 0