15h ago

Scaled Technical Success Manager

Berlin, Germany

โœจ $90k-$130k / yearest.

full-timemid Remotesoftware Visa Sponsor

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll design and lead one-to-many technical enablement sessions for hundreds of enterprise customers, acting as the technical unblocker for complex workflow automation challenges. You'll build reusable assets like advanced templates and playbooks to scale technical success without a traditional book of business.

๐ŸŽฏ What You'll Do

  • Run weekly office hours and monthly deep-dive webinars
  • Own the enterprise Slack channel for technical triage
  • Jump into activation calls to unblock stuck customers
  • Build internal automations and reusable technical assets

๐Ÿ“‹ Requirements

  • 3-5+ years as an IC in Solutions Engineering or TAM in B2B SaaS
  • Hands-on experience with APIs, webhooks, JSON, JavaScript, and workflow automation
  • Exceptional presentation and communication skills for audiences of 50+ engineers

โœจ Nice to Have

  • Technical degree (Computer Science, ML, etc.)
  • Hands-on experience with n8n

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Remote-first work culture
  • ๐ŸŒ Visa sponsorship to Germany available
  • ๐Ÿš€ High impact at a fast-growing startup with $5.2bn valuation
  • ๐Ÿค Cross-functional team environment
  • ๐Ÿ“š Learning from building scalable enablement programs

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Recruiter Callยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Panel Presentationยท 45 min
  4. 4Hiring Manager Interviewยท 45 min
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