15h ago
Scaled Technical Success Manager
Berlin, Germany
โจ $90k-$130k / yearest.
full-timemid Remotesoftware Visa Sponsor
๐ Tech Stack
๐ผ About This Role
You'll design and lead one-to-many technical enablement sessions for hundreds of enterprise customers, acting as the technical unblocker for complex workflow automation challenges. You'll build reusable assets like advanced templates and playbooks to scale technical success without a traditional book of business.
๐ฏ What You'll Do
- Run weekly office hours and monthly deep-dive webinars
- Own the enterprise Slack channel for technical triage
- Jump into activation calls to unblock stuck customers
- Build internal automations and reusable technical assets
๐ Requirements
- 3-5+ years as an IC in Solutions Engineering or TAM in B2B SaaS
- Hands-on experience with APIs, webhooks, JSON, JavaScript, and workflow automation
- Exceptional presentation and communication skills for audiences of 50+ engineers
โจ Nice to Have
- Technical degree (Computer Science, ML, etc.)
- Hands-on experience with n8n
๐ Benefits & Perks
- ๐๏ธ Remote-first work culture
- ๐ Visa sponsorship to Germany available
- ๐ High impact at a fast-growing startup with $5.2bn valuation
- ๐ค Cross-functional team environment
- ๐ Learning from building scalable enablement programs
๐จ Hiring Process
Estimated timeline: 2-4 weeks
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Panel Presentationยท 45 min
- 4Hiring Manager Interviewยท 45 min
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