💼 About This Role

You'll act as a post-sale consultative partner to assigned clients, maximizing adoption and value of Xsolla's commerce tools. You'll drive long-term customer success through proactive engagement and cross-functional collaboration.

🎯 What You'll Do

• Manage post-sale client relationships to maximize adoption and value
• Support onboarding, implementations, and ongoing client engagement
• Monitor customer success metrics and identify churn risks

📋 Requirements

• Bachelor's degree in Business, Marketing, or related field
• 4+ years of customer success or account management experience
• Understanding of customer lifecycle management

✨ Nice to Have

• Experience with video game industry
• Cross-functional collaboration skills

🎁 Benefits & Perks

• 🌍 Global company in the video game industry
• 🤝 Collaborative team environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min