3h ago

Solution Expert

Spain

$50k-$80k / yearest.

full-timemid RemoteEdTech

🛠 Tech Stack

💼 About This Role

You'll act as a trusted advisor for strategic customers, managing a portfolio of enterprise clients to drive product adoption and deliver tailored solutions. You will lead complex integrations and platform architecture redesigns for large accounts.

🎯 What You'll Do

  • Own a portfolio of 10 enterprise clients and lead up to 30 active projects
  • Implement integrations (SSO, third-party tools) and troubleshoot technical issues
  • Deliver platform audits and professional services to existing customers
  • Contribute to knowledge base with best practices and lessons learned

📋 Requirements

  • 3 years of professional consulting experience in a customer-facing role
  • Previous deployment experience of SaaS products, ideally HR related
  • Good understanding and experience working with APIs, SSO configuration & troubleshooting
  • Fluent French (US/UK) and B2 level or equivalent English

✨ Nice to Have

  • Project management skills
  • Experience with Trello
  • Ability to adapt to technical and non-technical stakeholders

🎁 Benefits & Perks

  • 📈 Variable component in compensation package
  • 🏠 Work from home possible anywhere in Spain
  • 🕐 Flexible hours
  • 🤝 Active ERGs including Mental Health, Women, LGBTQIA2S+, and more
  • 🌎 Corporate Social Responsibility charter available

📨 Hiring Process

Phone screen with Talent Acquisition, discovery meeting with a Solution Expert, case study, clarification meeting, culture fit meeting, then offer.

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