3h ago
Solution Expert
Spain
✨ $50k-$80k / yearest.
full-timemid RemoteEdTech
🛠 Tech Stack
💼 About This Role
You'll act as a trusted advisor for strategic customers, managing a portfolio of enterprise clients to drive product adoption and deliver tailored solutions. You will lead complex integrations and platform architecture redesigns for large accounts.
🎯 What You'll Do
- Own a portfolio of 10 enterprise clients and lead up to 30 active projects
- Implement integrations (SSO, third-party tools) and troubleshoot technical issues
- Deliver platform audits and professional services to existing customers
- Contribute to knowledge base with best practices and lessons learned
📋 Requirements
- 3 years of professional consulting experience in a customer-facing role
- Previous deployment experience of SaaS products, ideally HR related
- Good understanding and experience working with APIs, SSO configuration & troubleshooting
- Fluent French (US/UK) and B2 level or equivalent English
✨ Nice to Have
- Project management skills
- Experience with Trello
- Ability to adapt to technical and non-technical stakeholders
🎁 Benefits & Perks
- 📈 Variable component in compensation package
- 🏠 Work from home possible anywhere in Spain
- 🕐 Flexible hours
- 🤝 Active ERGs including Mental Health, Women, LGBTQIA2S+, and more
- 🌎 Corporate Social Responsibility charter available
📨 Hiring Process
Phone screen with Talent Acquisition, discovery meeting with a Solution Expert, case study, clarification meeting, culture fit meeting, then offer.
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